News for Northeast Florida Seniors

A Special Thank you from ElderSource CEO, Linda Levin

ElderSource is celebrating 45 years of service to seniors and caregivers in Northeast Florida. Over the years we have helped countless seniors, caregivers and families with information and resources so they can live their lives with more independence and dignity.

We’re thankful that we have not only been able to help people in the community, but that we’ve had the support of great community partners and friends to fulfill our mission. We know we could not have done it without your kindness, support and belief in our mission.

Thank you!

Check out the special thank you message below from our CEO, Linda Levin.

Click here to see a list of our community partners

Click here to see our 45 year anniversary timeline 

ElderSource Institute Launches Virtual Caregiver Support Groups

Caregivers invited to sign-up for first session that begins May 8th 

ElderSource Institute is launching the Virtual Caregiver Support Group giving caregivers a safe place to share information, ask questions, voice personal feelings and stories. The support group will make it possible for caregivers to connect face-to-face in real time with other caregivers using today’s technology. The first group will meet on May 8.

The groups, consisting of 10-12 participants, will last six to eight weeks (once a week) with each session lasting 60 to 90 minutes and will be facilitated by a skilled moderator who will guide the participants through their conversations.

Any caregiver living in northeast Florida can sign up; however the group will be focused on those who feel they cannot leave their loved one to attend a support group but would benefit from participating in one.

Caregivers need to have Internet access and some form of technology to participate such as a smart phone, tablet, iPad, desk top computer or laptop computer. A video conferencing app will be used and the facilitator will instruct the caregiver on how to use the app.

Studies show that over 66% of caregivers feel isolated. Support groups can offer a safe place to share information, ask questions, voice personal feelings and stories. “While friends continue on their daily routines, some caregivers feel alone in their caregiving duties and often are isolated from friends and social activities, feeling disconnected,” said ElderSource Institute CEO Linda Levin. “Caregivers without support from other caregivers in similar situations may feel as though no one really understands their situation,” she added.

The first support group will begin May 8 and two to three others will be added based on community interest.

The Virtual Caregiver Support Group is funded from the proceeds of the annual ElderSource fundraising event, A Night with the Stars.

For more information on how to participate or to make a referral for the Virtual Caregiver Support Group, please email Louise Starmann at or call Linda Levin at 904-391-6610.

Support ElderSource on Give Out Day, April 18th

The official countdown for Give Out Day has begun! Join ElderSource on Thursday, April 18th to show your support for LGBT elders in Northeast Florida.  Give Out Day is a national day dedicated to raising awareness and funds for the LGBT community.  Learn more here. 

Many LGBT elders aren’t accessing valuable community resources because they fear being harassed or mistreated. This leaves them at a greater risk for poverty, social isolation and even depression.

Through a partnership with ElderSource Institute, our goal is to help provide businesses with the unique tools they need to better serve LGBT elders. By educating businesses on the needs and concerns of the LGBT community we hope more businesses will become trusted and reliable resources to everyone they serve; including LGBT elders.

Click here to learn more about our LGBT elder initiatives 

We hope we will have your support on April 18th! 

Seeking Advisory Council Members in Flagler and Volusia County

ElderSource is seeking volunteer members for its Advisory Council, specifically seniors who reside in Flagler and Volusia Counties.
Duties for an Advisory Council member include:

  • Reporting on the needs of elderly and emerging issues in their respective counties
  • Reviewing and commenting on the agency’s Area Plan
  • Studying legislative issues and advocating on behalf of the elderly
  • Assisting in promoting the mission, programs and activities of the agency
  • Educating the public about the needs and the contributions of the elderly

“Our Advisory Council members are an important asset to our organization,” said Linda Levin, CEO of ElderSource. “They are an active voice we need to hear in order for us to stay in touch on the senior issues affecting the communities in which they live.” Meetings are held the third Thursday of every other month from 12:30 p.m. to 2 p.m. at the ElderSource office located at 10688 Old St. Augustine Road, Jacksonville. Advisory Council members are reimbursed for their mileage to and from the meeting.  For more information contact Vanessa Boyer, Volunteer Coordinator, 904.391.6631 or email

Seniors Adopted for Valentine’s Day

Valentine’s Day was extra special for some of our senior clients this year. Several ElderSource Board Members “adopted” a few of our clients for Valentine’s Day and showered them with gifts to help meet some of their immediate needs.

The seniors were very grateful for the support and love shown to them. The deliveries included handmade Valentine’s Day cards created by the 5th grade classes at St. Joseph Catholic School in Mandarin.

Interested in supporting seniors facing an unexpected financial crisis? Consider making a donation to the Senior to Senior Fund. Click here.

Cheers to Our Employees of The Year!

Left to Right: Renee Knight, Nancy Tufts, Linda Levin (CEO), Andrea Spencer, and
JaLynne Santiago

At the end of each year ElderSource CEO Linda Levin recognizes one employee with the distinction of “Employee of the Year.” This individual is singled out for his or her outstanding work ethic, positive influence in the workplace and dedication to the agency’s mission. At the end of 2018 Linda decided to present this honor a bit differently. Instead of awarding one employee, she awarded all four members of the agency’s leadership team as the 2018 Employees of the Year. The four Vice Presidents manage each of the agency’s main departments — Finance and Administration, Planning and Programs, Communications and Community Services.

Congratulations to Renee Knight, Vice President Community Services; Nancy Tufts, Vice President Planning and Programs; Andrea Spencer, Vice President Communications; and JaLynne Santiago, Chief Financial & Operations Officer.

“I could not be more proud of the leaders we have here at ElderSource,” said Linda. “These Vice Presidents accomplished an amazing amount of work last year, stepped up to every challenge, worked with passion and integrity, and also provided tremendous leadership to staff.”

Renee has worked for ElderSource for six years; Nancy, four; JaLynne, two and Andrea, eight years. Thank you and well done, leadership team!

Scam Alert: Social Security Phone Calls!

Dear Colleague:

We have become aware of reports of fraudulent telephone calls from individuals claiming to represent the Social Security Administration (SSA). In them, unknown callers are using threatening language to warn unknowing victims that they will be arrested or face other legal action if they fail to call a provided phone number or press the number indicated in the message to address the issue. In some instances, these unknown callers switch tactics and communicate that they want to help an individual with activating a suspended Social Security number. Such calls are a scam, and are not coming from official SSA representatives.

We encourage you to inform your members and extended networks not to engage with such callers, and to report any suspicious calls to Social Security’s Office of the Inspector General by calling 1-800-269-0271 or submitting a report on the OIG website. We also urge you to read and share our Social Security Matters blog, which provides more information on the nature of these fraudulent calls, as well as instructions on how to report such activity.

Social Security is committed to protecting the privacy and security of the people we serve. We appreciate your help in spreading the word about this important topic.


Dawn Bystry
Acting Deputy Associate Commissioner
Office of Strategic and Digital Communications
(T) 410-965-1804@SSAOutreach

ElderSource is also here to help if you have any questions. Please give our Helpline a call if you have questions or concerns about your social security. 1-888-242-4464. Our Helpline is available Monday – Friday from 8am to 5pm.

We Want to Connect With You!

It’s a new year and with it comes new challenges. We are challenging you to connect more with ElderSource this year. We’re here as a helpful community resource and we’d love for you to engage with us all year-long! In the featured video below our CEO, Linda Levin, lists a few ways that you can connect with our agency to get the most out of what we offer!

Subscribe to our YouTube Channel for more videos like this!

We can’t wait for you to engage with our agency this year! Here’s how:

It’s Not Too Late to Make an Impact in 2018!

We’re giving you the opportunity to still make an impact before the year is over. End the year feeling good about your year-end donation to ElderSource. Your donation helps give the gift of dignity and independence to a senior or caregiver. 

Although the year may be over, your donation will help support a senior or caregiver in various ways leading into the New Year by:

  • Offering resources to age in place and live independently in their home
  • Helping them when they face a financial crisis
  • Providing access to caregiver support services
  • And more!

We strive hard all year-long to help seniors and caregivers connect to the community resources they need to live their best life during their golden years. We hope you’ll support our efforts by donating now! 

Click here to donate

ElderSource Announces Decision to Subcontract with Senior Services in Clay County

December 3, 2019


ElderSource Announces Decision to Subcontract with Senior Services in Clay County

Aging True Community Senior Services to Operate Senior Services in Clay County Beginning January 1, 2019

 The Board of Directors for the Clay County Council on Aging (CCOA) along with ElderSource, the Area Agency on Aging, announced today that the Clay County Council on Aging is unable to continue as the provider of senior services in Clay County.

ElderSource, the primary funder for the Council on Aging, will subcontract with Aging True deliver services to the seniors in the community. Aging True is the lead agency and community provider for senior services in Duval County. The transition is underway with an effective date of January 1, 2019.

As the senior services provider, Aging True will manage the four congregate meal sites and senior centers in Orange Park, Keystone, Middleburg and Green Cove Springs. This includes the distribution of home-delivered meals along with a variety of senior care support services such as adult daycare, respite, personal and companion care.

“Our clients, along with the quality and continuity of care we offer them, are our priority,” said Linda Levin, CEO of ElderSource. “There will be little to no disruption of services. We are dedicated to offering valuable programs and are confident that Aging True will provide excellent care and services,” she said.

“Aging True Community Senior Services is happy to provide service and care to seniors in Clay County. Our goal is to ensure that all seniors in Northeast Florida are able to remain healthy and independent for as long as possible,” said Terri Barton, CEO of Aging True Community Senior Services. We look forward to working with the staff and clients in Clay County,” she added.        

 Renee Knight, Vice President of Community Services for ElderSource and currently the interim Executive Director, will complete her role and work with Aging True in this transition until December 31, 2018.

 About Aging True Community Senior Services

Aging True Community Senior Services’ mission is to provide essential and innovative resources for individuals, families and communities to prepare for and support graceful aging.  Aging True has served North Florida seniors and their families for over 50 years.  Our programs and services focus on nutrition, affordable housing, in-home services including personal care and housekeeping as well as an ACHC accredited and Medicare certified Home Health Agency. Believing that capacity is enhanced through collaboration, Aging True participates in a network of corporate, civic and community partnerships and is honored to work with over 300 dedicated volunteers.  To learn more about Aging True please visit

About ElderSource

ElderSource is designated by the state as the Area Agency on Aging and the Aging and Disability Resource Center for Northeast Florida and provides the funding to provide senior services in Northeast Florida. It is the region’s lead agency coordinating resources and support for seniors in the seven-county service area.


Tourea Robinson, Director of Development, Aging True


Andrea Spencer, Vice President of Communications, ElderSource


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10688 Old St. Augustine Road
Jacksonville, FL 32257

Toll free: 888.242.4464
Local: 904.391.6600
Fax: 904.391.6693

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HelpLine: Monday - Friday, 8 a.m. to 5 p.m.
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