News for Northeast Florida Seniors, Special Events

Join ElderSource for A Night with the Stars 2019

Monday, October 28, 2019 

The Alhambra Dinner Theater 

12000 Beach Boulevard

Jacksonville, Fl 322246

6:00pm to 9:00pm 

Business professional attire

Ticket information coming soon

A Night with the Stars is an evening celebration honoring professional caregivers in the aging industry who go above and beyond in their daily service to seniors in the community. There are so many outstanding professionals who are on the front lines of caring for our seniors. However, there are those who work in quiet, unassuming ways behind the scenes providing vital support to seniors in the work that they do. ElderSource would like to shine a light on all these caregivers who are making an impact on the people they serve and their peers.

Individual ticket price is $75 and there are opportunities for sponsorship available. For more information about sponsorship opportunities contact

Andrea Spencer at Andrea. or dial 904-391-6692

We are also kicking off our Luminary Nominations process really soon and we’re inviting you to nominate a professional caregiver you feel deserves to be honored for their dedicated work in helping to serve seniors in Northeast Florida.  A Luminary is someone who is an inspiration to others, one who has achieved success in their chosen field, a leading light.

Stay tuned for more details and information on how to nominate a Luminary Nominee.




2018 Impact Report

Our 2018 Impact Report is here! Take a look at what’s inside to see how we made an impact on the senior communities of Northeast Florida.   ElderSource 2018 Impact Report

Recap: World Elder Abuse Awareness

Thank you to everyone who was able to attend our FREE workshop in honor of World Elder Abuse Awareness Day, June 15th. We appreciate those who came and were able to gather great educational information. Thank you again to our speakers: Ken Amaro, First Coast News Consumer Advocate; Alicia Somers, Regions Bank Financial Wellness Manager, Octavius Holliday Jr. State Attorney’s Office.  We also thank St. John’s Council on Aging for helping us coordinate the event as well.

To see the full gallery of photos click here

For more information on elder abuse click here.


A Special Thank you from ElderSource CEO, Linda Levin

ElderSource is celebrating 45 years of service to seniors and caregivers in Northeast Florida. Over the years we have helped countless seniors, caregivers and families with information and resources so they can live their lives with more independence and dignity.

We’re thankful that we have not only been able to help people in the community, but that we’ve had the support of great community partners and friends to fulfill our mission. We know we could not have done it without your kindness, support and belief in our mission.

Thank you!

Check out the special thank you message below from our CEO, Linda Levin.

Click here to see a list of our community partners

Click here to see our 45 year anniversary timeline 

ElderSource Institute Launches Virtual Caregiver Support Groups

Caregivers invited to sign-up for first session that begins May 8th 

ElderSource Institute is launching the Virtual Caregiver Support Group giving caregivers a safe place to share information, ask questions, voice personal feelings and stories. The support group will make it possible for caregivers to connect face-to-face in real time with other caregivers using today’s technology. The first group will meet on May 8.

The groups, consisting of 10-12 participants, will last six to eight weeks (once a week) with each session lasting 60 to 90 minutes and will be facilitated by a skilled moderator who will guide the participants through their conversations.

Any caregiver living in northeast Florida can sign up; however the group will be focused on those who feel they cannot leave their loved one to attend a support group but would benefit from participating in one.

Caregivers need to have Internet access and some form of technology to participate such as a smart phone, tablet, iPad, desk top computer or laptop computer. A video conferencing app will be used and the facilitator will instruct the caregiver on how to use the app.

Studies show that over 66% of caregivers feel isolated. Support groups can offer a safe place to share information, ask questions, voice personal feelings and stories. “While friends continue on their daily routines, some caregivers feel alone in their caregiving duties and often are isolated from friends and social activities, feeling disconnected,” said ElderSource Institute CEO Linda Levin. “Caregivers without support from other caregivers in similar situations may feel as though no one really understands their situation,” she added.

The first support group will begin May 8 and two to three others will be added based on community interest.

The Virtual Caregiver Support Group is funded from the proceeds of the annual ElderSource fundraising event, A Night with the Stars.

For more information on how to participate or to make a referral for the Virtual Caregiver Support Group, please email Louise Starmann at or call Linda Levin at 904-391-6610.

Support ElderSource on Give Out Day, April 18th

The official countdown for Give Out Day has begun! Join ElderSource on Thursday, April 18th to show your support for LGBT elders in Northeast Florida.  Give Out Day is a national day dedicated to raising awareness and funds for the LGBT community.  Learn more here. 

Many LGBT elders aren’t accessing valuable community resources because they fear being harassed or mistreated. This leaves them at a greater risk for poverty, social isolation and even depression.

Through a partnership with ElderSource Institute, our goal is to help provide businesses with the unique tools they need to better serve LGBT elders. By educating businesses on the needs and concerns of the LGBT community we hope more businesses will become trusted and reliable resources to everyone they serve; including LGBT elders.

Click here to learn more about our LGBT elder initiatives 

We hope we will have your support on April 18th! 

Seeking Advisory Council Members in Flagler and Volusia County

ElderSource is seeking volunteer members for its Advisory Council, specifically seniors who reside in Flagler and Volusia Counties.
Duties for an Advisory Council member include:

  • Reporting on the needs of elderly and emerging issues in their respective counties
  • Reviewing and commenting on the agency’s Area Plan
  • Studying legislative issues and advocating on behalf of the elderly
  • Assisting in promoting the mission, programs and activities of the agency
  • Educating the public about the needs and the contributions of the elderly

“Our Advisory Council members are an important asset to our organization,” said Linda Levin, CEO of ElderSource. “They are an active voice we need to hear in order for us to stay in touch on the senior issues affecting the communities in which they live.” Meetings are held the third Thursday of every other month from 12:30 p.m. to 2 p.m. at the ElderSource office located at 10688 Old St. Augustine Road, Jacksonville. Advisory Council members are reimbursed for their mileage to and from the meeting.  For more information contact Vanessa Boyer, Volunteer Coordinator, 904.391.6631 or email

Seniors Adopted for Valentine’s Day

Valentine’s Day was extra special for some of our senior clients this year. Several ElderSource Board Members “adopted” a few of our clients for Valentine’s Day and showered them with gifts to help meet some of their immediate needs.

The seniors were very grateful for the support and love shown to them. The deliveries included handmade Valentine’s Day cards created by the 5th grade classes at St. Joseph Catholic School in Mandarin.

Interested in supporting seniors facing an unexpected financial crisis? Consider making a donation to the Senior to Senior Fund. Click here.

Cheers to Our Employees of The Year!

Left to Right: Renee Knight, Nancy Tufts, Linda Levin (CEO), Andrea Spencer, and
JaLynne Santiago

At the end of each year ElderSource CEO Linda Levin recognizes one employee with the distinction of “Employee of the Year.” This individual is singled out for his or her outstanding work ethic, positive influence in the workplace and dedication to the agency’s mission. At the end of 2018 Linda decided to present this honor a bit differently. Instead of awarding one employee, she awarded all four members of the agency’s leadership team as the 2018 Employees of the Year. The four Vice Presidents manage each of the agency’s main departments — Finance and Administration, Planning and Programs, Communications and Community Services.

Congratulations to Renee Knight, Vice President Community Services; Nancy Tufts, Vice President Planning and Programs; Andrea Spencer, Vice President Communications; and JaLynne Santiago, Chief Financial & Operations Officer.

“I could not be more proud of the leaders we have here at ElderSource,” said Linda. “These Vice Presidents accomplished an amazing amount of work last year, stepped up to every challenge, worked with passion and integrity, and also provided tremendous leadership to staff.”

Renee has worked for ElderSource for six years; Nancy, four; JaLynne, two and Andrea, eight years. Thank you and well done, leadership team!

Scam Alert: Social Security Phone Calls!

Dear Colleague:

We have become aware of reports of fraudulent telephone calls from individuals claiming to represent the Social Security Administration (SSA). In them, unknown callers are using threatening language to warn unknowing victims that they will be arrested or face other legal action if they fail to call a provided phone number or press the number indicated in the message to address the issue. In some instances, these unknown callers switch tactics and communicate that they want to help an individual with activating a suspended Social Security number. Such calls are a scam, and are not coming from official SSA representatives.

We encourage you to inform your members and extended networks not to engage with such callers, and to report any suspicious calls to Social Security’s Office of the Inspector General by calling 1-800-269-0271 or submitting a report on the OIG website. We also urge you to read and share our Social Security Matters blog, which provides more information on the nature of these fraudulent calls, as well as instructions on how to report such activity.

Social Security is committed to protecting the privacy and security of the people we serve. We appreciate your help in spreading the word about this important topic.


Dawn Bystry
Acting Deputy Associate Commissioner
Office of Strategic and Digital Communications
(T) 410-965-1804@SSAOutreach

ElderSource is also here to help if you have any questions. Please give our Helpline a call if you have questions or concerns about your social security. 1-888-242-4464. Our Helpline is available Monday – Friday from 8am to 5pm.

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10688 Old St. Augustine Road
Jacksonville, FL 32257

Toll free: 888.242.4464
Local: 904.391.6600
Fax: 904.391.6693

Office: Monday - Friday, 8 a.m. to 5 p.m.
HelpLine: Monday - Friday, 8 a.m. to 5 p.m.
Visually or audio-impaired dial
Florida Relay Services at 7-1-1