News for Northeast Florida Seniors

Seeking Advisory Council Members in Flagler and Volusia County

ElderSource is seeking volunteer members for its Advisory Council, specifically seniors who reside in Flagler and Volusia Counties.
Duties for an Advisory Council member include:

  • Reporting on the needs of elderly and emerging issues in their respective counties
  • Reviewing and commenting on the agency’s Area Plan
  • Studying legislative issues and advocating on behalf of the elderly
  • Assisting in promoting the mission, programs and activities of the agency
  • Educating the public about the needs and the contributions of the elderly

“Our Advisory Council members are an important asset to our organization,” said Linda Levin, CEO of ElderSource. “They are an active voice we need to hear in order for us to stay in touch on the senior issues affecting the communities in which they live.” Meetings are held the third Thursday of every other month from 12:30 p.m. to 2 p.m. at the ElderSource office located at 10688 Old St. Augustine Road, Jacksonville. Advisory Council members are reimbursed for their mileage to and from the meeting.  For more information contact Vanessa Boyer, Volunteer Coordinator, 904.391.6631 or email

Seniors Adopted for Valentine’s Day

Valentine’s Day was extra special for some of our senior clients this year. Several ElderSource Board Members “adopted” a few of our clients for Valentine’s Day and showered them with gifts to help meet some of their immediate needs.

The seniors were very grateful for the support and love shown to them. The deliveries included handmade Valentine’s Day cards created by the 5th grade classes at St. Joseph Catholic School in Mandarin.

Interested in supporting seniors facing an unexpected financial crisis? Consider making a donation to the Senior to Senior Fund. Click here.

Cheers to Our Employees of The Year!

Left to Right: Renee Knight, Nancy Tufts, Linda Levin (CEO), Andrea Spencer, and
JaLynne Santiago

At the end of each year ElderSource CEO Linda Levin recognizes one employee with the distinction of “Employee of the Year.” This individual is singled out for his or her outstanding work ethic, positive influence in the workplace and dedication to the agency’s mission. At the end of 2018 Linda decided to present this honor a bit differently. Instead of awarding one employee, she awarded all four members of the agency’s leadership team as the 2018 Employees of the Year. The four Vice Presidents manage each of the agency’s main departments — Finance and Administration, Planning and Programs, Communications and Community Services.

Congratulations to Renee Knight, Vice President Community Services; Nancy Tufts, Vice President Planning and Programs; Andrea Spencer, Vice President Communications; and JaLynne Santiago, Chief Financial & Operations Officer.

“I could not be more proud of the leaders we have here at ElderSource,” said Linda. “These Vice Presidents accomplished an amazing amount of work last year, stepped up to every challenge, worked with passion and integrity, and also provided tremendous leadership to staff.”

Renee has worked for ElderSource for six years; Nancy, four; JaLynne, two and Andrea, eight years. Thank you and well done, leadership team!

Scam Alert: Social Security Phone Calls!

Dear Colleague:

We have become aware of reports of fraudulent telephone calls from individuals claiming to represent the Social Security Administration (SSA). In them, unknown callers are using threatening language to warn unknowing victims that they will be arrested or face other legal action if they fail to call a provided phone number or press the number indicated in the message to address the issue. In some instances, these unknown callers switch tactics and communicate that they want to help an individual with activating a suspended Social Security number. Such calls are a scam, and are not coming from official SSA representatives.

We encourage you to inform your members and extended networks not to engage with such callers, and to report any suspicious calls to Social Security’s Office of the Inspector General by calling 1-800-269-0271 or submitting a report on the OIG website. We also urge you to read and share our Social Security Matters blog, which provides more information on the nature of these fraudulent calls, as well as instructions on how to report such activity.

Social Security is committed to protecting the privacy and security of the people we serve. We appreciate your help in spreading the word about this important topic.


Dawn Bystry
Acting Deputy Associate Commissioner
Office of Strategic and Digital Communications
(T) 410-965-1804@SSAOutreach

ElderSource is also here to help if you have any questions. Please give our Helpline a call if you have questions or concerns about your social security. 1-888-242-4464. Our Helpline is available Monday – Friday from 8am to 5pm.

We Want to Connect With You!

It’s a new year and with it comes new challenges. We are challenging you to connect more with ElderSource this year. We’re here as a helpful community resource and we’d love for you to engage with us all year-long! In the featured video below our CEO, Linda Levin, lists a few ways that you can connect with our agency to get the most out of what we offer!

Subscribe to our YouTube Channel for more videos like this!

We can’t wait for you to engage with our agency this year! Here’s how:

It’s Not Too Late to Make an Impact in 2018!

We’re giving you the opportunity to still make an impact before the year is over. End the year feeling good about your year-end donation to ElderSource. Your donation helps give the gift of dignity and independence to a senior or caregiver. 

Although the year may be over, your donation will help support a senior or caregiver in various ways leading into the New Year by:

  • Offering resources to age in place and live independently in their home
  • Helping them when they face a financial crisis
  • Providing access to caregiver support services
  • And more!

We strive hard all year-long to help seniors and caregivers connect to the community resources they need to live their best life during their golden years. We hope you’ll support our efforts by donating now! 

Click here to donate

ElderSource Announces Decision to Subcontract with Senior Services in Clay County

December 3, 2019


ElderSource Announces Decision to Subcontract with Senior Services in Clay County

Aging True Community Senior Services to Operate Senior Services in Clay County Beginning January 1, 2019

 The Board of Directors for the Clay County Council on Aging (CCOA) along with ElderSource, the Area Agency on Aging, announced today that the Clay County Council on Aging is unable to continue as the provider of senior services in Clay County.

ElderSource, the primary funder for the Council on Aging, will subcontract with Aging True deliver services to the seniors in the community. Aging True is the lead agency and community provider for senior services in Duval County. The transition is underway with an effective date of January 1, 2019.

As the senior services provider, Aging True will manage the four congregate meal sites and senior centers in Orange Park, Keystone, Middleburg and Green Cove Springs. This includes the distribution of home-delivered meals along with a variety of senior care support services such as adult daycare, respite, personal and companion care.

“Our clients, along with the quality and continuity of care we offer them, are our priority,” said Linda Levin, CEO of ElderSource. “There will be little to no disruption of services. We are dedicated to offering valuable programs and are confident that Aging True will provide excellent care and services,” she said.

“Aging True Community Senior Services is happy to provide service and care to seniors in Clay County. Our goal is to ensure that all seniors in Northeast Florida are able to remain healthy and independent for as long as possible,” said Terri Barton, CEO of Aging True Community Senior Services. We look forward to working with the staff and clients in Clay County,” she added.        

 Renee Knight, Vice President of Community Services for ElderSource and currently the interim Executive Director, will complete her role and work with Aging True in this transition until December 31, 2018.

 About Aging True Community Senior Services

Aging True Community Senior Services’ mission is to provide essential and innovative resources for individuals, families and communities to prepare for and support graceful aging.  Aging True has served North Florida seniors and their families for over 50 years.  Our programs and services focus on nutrition, affordable housing, in-home services including personal care and housekeeping as well as an ACHC accredited and Medicare certified Home Health Agency. Believing that capacity is enhanced through collaboration, Aging True participates in a network of corporate, civic and community partnerships and is honored to work with over 300 dedicated volunteers.  To learn more about Aging True please visit

About ElderSource

ElderSource is designated by the state as the Area Agency on Aging and the Aging and Disability Resource Center for Northeast Florida and provides the funding to provide senior services in Northeast Florida. It is the region’s lead agency coordinating resources and support for seniors in the seven-county service area.


Tourea Robinson, Director of Development, Aging True


Andrea Spencer, Vice President of Communications, ElderSource


A Furnished Home

Ms. Della moved to Jacksonville from Atlanta, GA after her senior living facility became infested with bed bugs and other insects. Because of this she had to throw away all of her furniture when she moved.

Although Ms. Della found an apartment in Jacksonville, the rent was half of her Social Security income which was her only monthly income. The only furniture she had was a reclining chair. She used plastic crates to hold her clothing and to create end tables for her apartment.

Ms. Della was sleeping on an air mattress until it broke leaving her with only the reclining chair to sleep in. Sleeping in the recliner began to adversely affect Ms. Della’s health and she reached out to ElderSource for help. The ElderSource Senior to Senior Program helped  Ms. Della purchase a sofa, end tables, a bed and dresser for her apartment. Now her newly furnished apartment is comfortable and complete.

“When I open my eyes I see a miracle in my apartment,” she said. Ms. Della was overwhelmed with joy from her experience and was grateful for the kindness of ElderSource. “I’m grateful for an organization like ElderSource that’s in the community and able to help older adults when they have hard times.”

The Senior to Senior program was established in 2009 by J.Wayne and Delores Barr Weaver to help seniors in an unexpected financial crisis.  For more information on this program you can call our Helpline M-F 8am to 5pm  1-888-242-4464.


Tis’ the Season of Giving!

Giving season is officially in the air. Did you know there are several ways you can contribute donations to our agency? Listed below are a few unique ways you can give back to ElderSource this season with just the click of a button. It’s that simple!

Amazon Smile

As you shop this holiday season, keep Amazon Smile and ElderSource in mind. When you shop with Amazon Smile, a percent of your purchase will be donated to ElderSource. ( We are listed as Friend of ElderSource). Click here to find out how you can shop and donate. 



Cards for Causes

Purchase customized holiday cards for your friends and loved ones from Cards for Causes. From your purchase, ElderSource will receive a 20% donation. Click here to order your cards now in time for Thanksgiving and the Holidays!  

GivingTuesday – November 27, 2018

We hope your calendars are marked for GivingTuesday on November 27, 2018. GivingTuesday is a global giving movement that has been built by individuals, families, organizations, businesses and communities in countries around the world. Millions of people have come together to support and champion the causes they believe in and the communities in which they live.

Donate to ElderSource on GivingTuesday to help support our mission to serve more seniors and caregivers in the community. With your help, we will be able to reach more seniors in need of our resources and services. Having the right tools and information, makes a big difference in helping a senior to maintain their dignity and independence.

Click here to learn more about GivingTuesday




And the Winner Is…..

ElderSource is sending a grand congratulations to all of our 2018 Luminary Award Winners from our annual A Night with the Stars event hosted, Monday October 29 at The Alhambra Theatre. We appreciate everyone who took the time out to nominate these individuals and recognize them for all their hard work in the community as they make a difference in the lives of seniors every day.

Betty Pender – Activities Director, Taylor Care Center

Martina Williams- Currie – Director of Clinical Services, Consulate Healthcare of Jacksonville

Mark Pullen – Physical Therapy Assistant, Brooks University Crossing

Katie Hasse – Occupational Therapy, Brooks University Crossing

Retha Hobdy – Unit Clerk,  Brooks University Crossing

Allen Thomas – Housekeeping, Brooks University Crossing

Vickie Sutton – Registered Nurse and Case Manager,

Anette Samuels-Brown – Certified Nursing Assistant, Haven Hospice

Brian Swanner – Service Coordinator, Cathedral Residences

Cheryl Smith – Activities Director, Pine Castle

Sue Massari – Volunteer, Haven Hospice

Debra Dombkowski -Director, Adult Day HealthCare, Nassau County Council on Aging

Ruthie Cody – Certified Nursing Assistant, Cypress Village

John Clark – Maintenance, Hurley Apartments Senior Community

Joanne Craft – Dispatcher/Scheduler, Beaches -Dial-a-Ride, Beaches Council on Aging

Diana Mortimer – Volunteer, Hurley Apartments Senior Community

Aggie Horvath – Silver Sneakers Instructor, Williams YMCA

Megan Wall –  Managing Attorney, Jacksonville Area Legal Aid

Sherri Cheshire – Senior Program Manager, Northeast Florida Area Health Education Center

Melody Perry – Executive Director, Focused Care, LLC

Lisa Wilkinson – Rowand – Private Duty Nurse, Private in-home care

Velita Jones – Caregiver, Home Instead Senior Care

Kimberly Johnson – Licensed Practical Nurse, Brooks Rehab Green House Memory Care

Josephine Mercado – Aide, Ingleside Retirement Home

Greg Trace – Owner, Silver Rehab 

Rebecca Berg – Elder Law Attorney, Berg Bryant Elder Law Group


« Previous PageNext Page »

10688 Old St. Augustine Road
Jacksonville, FL 32257

Toll free: 888.242.4464
Local: 904.391.6600
Fax: 904.391.6693

Office: Monday - Friday, 8 a.m. to 5 p.m.
HelpLine: Monday - Friday, 8 a.m. to 5 p.m.
Visually or audio-impaired dial
Florida Relay Services at 7-1-1