Emergency Resources

The following is a partial list of emergency relief resources. If you require additional information or support not listed below, please start here for help with ElderSource.

ElderSource Aging and Disability Resource Center HelpLine

Monday through Friday
8 a.m. to 6 p.m.
1(888)242-4464

Disaster Relief and Emergency Resources 

FEMA 1(800)621-3362

All counties require residents to re-register every year for the special needs registry listing. 

No matter what county you live in, you can always visit: https://snr.flhealthresponse.com/ to create an account and sign-up for the Special Needs Registry via the Florida Department of health.

Baker County

Duval County

Flagler County

Nassau County

St. Johns County

Volusia County

  • SHELTER TRANSPORTATION: VOTRAN
    All Votran bus stops are evacuation assembly points during a declared emergency evacuation order. If Special needs evacuees cannot reach a regular bus stop, they must call Votran to arrange transportation. Bus space is limited. Carry-on items are limited to a pillow, blanket and one carry-on bag (not larger than 22”x 16”x 8”). Telephone numbers for Votran are:
    Daytona Beach (386)322-5100
    West Volusia (386)943-7050
    New Smyrna Beach (386)424-6810

Supplemental Emergency Information and Updates

Florida Disaster.org

People with Disabilities: Agency for persons with disabilities

Veterans

A toll-free number has been established for veterans who receive care in the impacted area. Call 1(800)507-4571 to receive information on where to go for care, how to receive prescription drugs, or any other concerns they may have about their care. The phone line will be open 24 hours a day, seven days a week.

Report storm debris

Don’t wait to get your prescriptions filled. In accordance with the Governor’s Executive Order, OIR has notified all health insurers, managed care organizations and other health entities of their statutory obligation to allow for early prescription refills during a state of emergency.

Disaster Recovery Loans

The U.S. Small Business Administration is providing various disaster loans to qualifying Floridians in several counties. More information about SBA disaster loans.

The U.S. Department of Agriculture provides loans and assistance to qualifying individuals, businesses, and communities after disasters. More loans and assistance information or contact the USDA office in Florida at: (352)338-3400.

Disaster Unemployment Assistance

Floridians who are unemployed as a result of the disaster are encouraged to apply for Disaster Unemployment Assistance (DUA) through the U.S. Department of Labor. Additional information about DUA  or contact the U.S. Department of Labor by phone at 1(866)487-2365. E (800)232-6643.

Additional Assistance

For in-person assistance with storm related questions, or to apply for benefits you may visit your local FEMA Disaster Recovery Center.
List of Centers in your area.