The following is a partial list of emergency relief resources. If you require additional information or support not listed below, please start here for help with ElderSource.
ElderSource Aging and Disability Resource Center HelpLine
Monday through Friday
8 a.m. to 6 p.m.
1(888)242-4464
Disaster Relief and Emergency Resources
FEMA 1(800)621-3362
All counties require residents to re-register every year for the special needs registry listing.
No matter what county you live in, you can always visit: https://snr.flhealthresponse.com/ to create an account and sign-up for the Special Needs Registry via the Florida Department of health.
Baker County
- Emergency Operations Center (904) 259-6111
- Alert Baker emergency alert system
- For information on the Special Needs Registry, call EOC listed above or email: eoc_info@bakerso.com
Clay County
Duval County
- Duval emergency preparedness & Jax Ready
- Anyone with Special Medical Needs Shelter questions can also contact the Emergency Preparedness Office by phone at (904) 255-3172.
- Special Needs Registry
- Need assistance; contact (630)CITY (2489) or TTY (904)255-8008
Flagler County
- 24 hr info line (386) 586-5111 – to keep citizens aware of office closings and other pertinent info
- Emergency Management/ Services (386) 313-4200
- To get registered for/ or questions about Special Needs Shelter call 1(386) 313-4970 or register here
- To get app called ALERTFlaglerBeach – www.cityofflaglerbeach.com
Nassau County
- Nassau County Emergency Management (904)548-0900
- Emergency Operations Center – to get shelter info (904)824-5550;
- View shelter openings
- Special Needs Registry – Please register here
- Register for Citizen Alerts
St. Johns County
- Johns County Emergency Management/ to find out which shelters are open or call (904)824-5550
- Find your evacuation zone, and other helpful info.
- Register for Citizens Alert or call 904-824-5550.
- Special Needs Shelters
- Freedom Crossing Academy School 1365 Shetland Drive | St. Johns, FL 32259
- Pacetti Bay Middle School 245 Meadowlark Lane | St. Augustine, FL 32092
Volusia County
To request Special Needs Shelter/ application:
Volusia County Emergency Management:
(386)258-4088 Daytona Beach
(386)736-5980 West Volusia
(386)423-3395 Southeast Volusia
CITIZENS INFORMATION CENTER (CIC)
(Only during a disaster): Toll free (866)345-0345
Telecommunications Device for the Deaf: (386)248-1792DIRECTIONS TO SHELTERS IN VOLUSIA COUNTY
Volusia County School Board
(386)734-7190 or dial (386)943-7626
- SHELTER TRANSPORTATION: VOTRAN
All Votran bus stops are evacuation assembly points during a declared emergency evacuation order. If Special needs evacuees cannot reach a regular bus stop, they must call Votran to arrange transportation. Bus space is limited. Carry-on items are limited to a pillow, blanket and one carry-on bag (not larger than 22”x 16”x 8”). Telephone numbers for Votran are:
Daytona Beach (386)322-5100
West Volusia (386)943-7050
New Smyrna Beach (386)424-6810
Supplemental Emergency Information and Updates
People with Disabilities: Agency for persons with disabilities
Veterans
A toll-free number has been established for veterans who receive care in the impacted area. Call 1(800)507-4571 to receive information on where to go for care, how to receive prescription drugs, or any other concerns they may have about their care. The phone line will be open 24 hours a day, seven days a week.
Don’t wait to get your prescriptions filled. In accordance with the Governor’s Executive Order, OIR has notified all health insurers, managed care organizations and other health entities of their statutory obligation to allow for early prescription refills during a state of emergency.
Disaster Recovery Loans
The U.S. Small Business Administration is providing various disaster loans to qualifying Floridians in several counties. More information about SBA disaster loans.
The U.S. Department of Agriculture provides loans and assistance to qualifying individuals, businesses, and communities after disasters. More loans and assistance information or contact the USDA office in Florida at: (352)338-3400.
Disaster Unemployment Assistance
Floridians who are unemployed as a result of the disaster are encouraged to apply for Disaster Unemployment Assistance (DUA) through the U.S. Department of Labor. Additional information about DUA or contact the U.S. Department of Labor by phone at 1(866)487-2365. E (800)232-6643.
Additional Assistance
For in-person assistance with storm related questions, or to apply for benefits you may visit your local FEMA Disaster Recovery Center.
List of Centers in your area.
