Senior Abuse Prevention

Elder Abuse Prevention Program:

The Florida Department’s Elder Abuse Prevention Program supports programs and services to protect elders from abuse in all its forms – physical, emotional, financial and more. The program is designed to increase awareness of the problem of elder abuse, neglect and exploitation. The program includes training and dissemination of elder abuse prevention materials and funds special projects to provide training and prevention activities.
The Elder Abuse Prevention Program is funded through Title VII of the Older Americans Act and is administered through contracts with Area Agencies on Aging.

The Department promotes programs to educate interested parties on the strategies for communicating with individuals who have Alzheimer’s disease or Related Dementias (ADRD).

Services and Activities:

The program serves anyone in need of information on the signs, symptoms and prevention of elder abuse, neglect and exploitation, including information on how to report suspected abuse.

The Elder Abuse Prevention Program provides for public education and outreach to identify and prevent elder abuse, neglect and exploitation. The Department has developed elder abuse prevention training materials for professionals, the general public (especially elders), law enforcement officers, financial institution employees and case managers. Call ElderSource at 888.242.4464 to request this training.

If you need to report a suspicion of elder abuse, call Florida Abuse Hotline at 1.800.96.ABUSE (1.800.962.2873). Press 1 to report suspected abuse, neglect or exploitation of the elderly or a vulnerable adult. This toll free number is available 24/7.

TDD (Telephone Device for the Deaf): 1.800.453.5145.
By Fax: To make a report via fax, please send a detailed written report with your name and contact telephone to 1.800.914.0004.


10688 Old St. Augustine Road
Jacksonville, FL 32257

Toll free: 888.242.4464
Local: 904.391.6600
Fax: 904.391.6693

Office: Monday - Friday, 8 a.m. to 5 p.m.
HelpLine: Monday - Friday, 8 a.m. to 5 p.m.
Visually or audio-impaired dial
Florida Relay Services at 7-1-1