Stay Prepared and Safe: Emergency Disaster Information

Information to help keep you safe and ready as we prepare for Hurricane Dorian:


FEMA 1-800-621-3362

Baker County:

Clay County:

Duval County – Jacksonville:

Duval emergency preparedness & Jax Ready

Special needs registry

Need assistance contact 630-CITY (2489) or  TTY 904-255-8008

















Flagler County:

  • 24 hr info line 386-586-5111- to keep citizens aware of office closings and other pertinent info
  • Emergency Management/ Services 386-313-4200
  • To get registered for/ or questions about Special Needs Shelter 1-386-313-4970 or register at
  • To get app called ALERTFlaglerBeach

Nassau County:

St. Johns County:

Volusia County:

  • To request Special Needs Shelter/ application:

Volusia County Emergency Management:

    (Only during a disaster): Toll free 866-345-0345
    Telecommunications Device for the Deaf: 386-248-1792
    Volusia County School Board
    386-734-7190, 386-943-7626SHELTER TRANSPORTATION: VOTRAN
    All Votran bus stops are evacuation assembly points during a declared emergency evacuation order. If Special needs evacuees cannot reach a regular bus stop, they must call Votran to arrange transportation. Bus space is limited. Carry on items are limited to a pillow, blanket and one carry-on bag (not larger than 22”x 16”x 8”).Telephone numbers for Votran are:

Daytona Beach 386-322-5100
West Volusia 386-943-7050
New Smyrna Beach 386-424-6810

Supplemental Emergency Information and Updates:

People with Disabilities: 

Agency for persons with disabilities:


A toll-free number has been established for veterans who receive care in the impacted area.           Call 1-800-507-4571 to receive information on where to go for care, how to receive prescription drugs, or any other concerns they may have about their care. The phone line will be open 24 hours a day, seven days a week.

SNAP Benefits and Assistance

DCF announced it has been approved by the United States Department of Agriculture (USDA) to issue Supplemental Nutrition Assistance Program (SNAP) benefits. ◦SNAP customers who were scheduled to receive their benefits between September 1 and September 14 can now access those benefits using their Electronic Benefit Transfer (EBT) cards. This is an early release of regular benefits, not a distribution of additional funds.

Where to report storm debris:

Crisis Cleanup will also open their Home Cleanup Hotline (844-965-1386) on Monday, September 2 to help individuals who experienced damage to their homes and property.

Don’t wait to get your prescriptions filled. In accordance with the Governor’s Executive Order, OIR has notified all health insurers, managed care organizations and other health entities of their statutory obligation to allow for early prescription refills during a state of emergency here.



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10688 Old St. Augustine Road
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